The Cheat Sheet CompanyThe Cheat Sheet Company
Your new hires aren't failing training. Your training documents are failing them. We rebuild the 40-page PDF nobody opens into one-page tools that work in the moment — on a live call, on the floor, in the field.
DM the word TEARDOWN on LinkedIn. First page redone free. No pitch attached.
Everything in your training manual matters — eligibility rules, must-say lines, what never to promise, when to escalate. But when all of it is buried in narrative paragraphs, a rep on a live call has about ten seconds to find one answer. They won't. So they guess, improvise, or ask the person next to them — and every customer hears a different version of your company.
The whole job on a single page: qualify, match, disclose, hand off. Built to be used mid-task, not read once in training.
Step-by-step, in order, nothing skipped. New-hire setup, opening/closing, QA — if it has to happen every time, it belongs on a checklist.
Flexible talk tracks separated from must-cover lines, with the do-not-promise box and escalation triggers where nobody can miss them.
Your best rep's process, written down so every rep runs the same play — including objection handling that sounds human, not scripted.
Longer processes rebuilt as clear steps with a short knowledge check, so managers can coach to a standard instead of a binder.
The same content, formatted for how more brains actually read: chunked steps, visual hierarchy, clean type, generous spacing.
From a fictional sample (LanternFox Home Services) so you can see the full treatment without anyone's real documents on display:
Narrative rules become a simple eligibility screen and a plan-fit matrix.
Flexible talk tracks are separated from must-cover lines — reps sound human and stay consistent.
High-risk promises and gray areas move into visible "do not promise" and "escalate" boxes.
A short quality check at the end makes handoffs cleaner and coaching easier.
Simple pieces land in days. A full playbook rebuild takes about two weeks. Two revision rounds are included with every piece.
Pick the document your team keeps ignoring and send it over. Start with the free teardown — we'll redo the first page so you can judge the format on your own material.
AI-assisted drafting with human review. We keep every rule and compliance line — we change the structure, not the substance — and fact-check against your source.
You get a clean, print-and-screen-ready tool. Two revision rounds to get the wording exactly how your team talks.
Editions are learning-design formats built on widely recommended ADHD- and dyslexia-friendly design practices — not a medical product, and not a guarantee of any employer's legal obligations.
Gary Faer started out as a high school history teacher — making dense material learnable is the original skill. He moved into sales and training roles, building programs and call flows across multiple organizations, and kept running into the same problem: good training, unusable documents.
The Cheat Sheet Company is the fix, based in Northeast Ohio and working remotely with teams anywhere. One person, personally reviewing every page — no account managers, no hand-offs, no telephone game with your material.
Send one training document and we'll rebuild the first page in our format — free, one per company. You keep the page either way. If the format earns a conversation, we talk about the rest of the document. If it doesn't, it doesn't.
No. We restructure — we don't rewrite your substance. Required lines stay verbatim and get more visible, not less. Anything ambiguous gets flagged back to you, never guessed at.
Your documents are used only to build your deliverables. Samples we show publicly are fictional companies, never client work. NDAs are welcome.
It depends on the document and the format — a single cheat sheet is a small fixed-fee project; playbook rebuilds and monthly retainers are scoped after the teardown. You'll always get a fixed quote before any paid work starts. The teardown itself is free.
The one nobody opens. The one new hires pretend to read. First page rebuilt free — the before/after makes the case or it doesn't.
DM "TEARDOWN" on LinkedIn